Shipping policy

Effective Date: July 18, 2026

At Poster District, every poster is carefully printed, quality-checked, and securely packed to ensure it reaches you in perfect condition.

Order Processing

- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales, new launches, or peak seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery timelines:

- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on the courier service and location.

Shipping Charges

- Shipping charges, if applicable, are displayed at checkout before payment.
- Promotional offers such as free shipping will be applied automatically when eligible.

Order Tracking

Once your order is shipped, you will receive a tracking ID via email, SMS, or WhatsApp (where applicable). You can use this tracking number to monitor your shipment.

Packaging

Every poster is packed using premium protective packaging to help prevent damage during transit.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

- Weather conditions
- Courier operational issues
- Public holidays
- Natural disasters
- Government restrictions
- Other unforeseen circumstances

Poster District is not liable for delays caused by third-party courier partners.

Incorrect Shipping Address

Please ensure your shipping address and contact details are accurate before placing your order.

If an incorrect address is provided, additional shipping charges may apply for re-delivery. Orders returned due to an incorrect or incomplete address may not be eligible for a refund.

Damaged Shipment

If your package arrives damaged:

1. Take clear photos of the package and product.
2. Record an unboxing video if possible.
3. Contact us within 48 hours of delivery with your order number and supporting photos/videos.

Eligible claims will receive a replacement or refund as per our Refund Policy.

Lost Packages

If a shipment is confirmed as lost by the courier, we will arrange either:

- A replacement shipment, or
- A full refund.

Contact Us

If you have any questions about your shipment or need assistance with an order, please contact our customer support team through the contact details provided on our website.

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Thank you for shopping with Poster District. We're committed to delivering premium-quality posters with a smooth and reliable shipping experience.